During holidays and busy periods, your parcel may take slightly longer to arrive. Our Customer Care team will do their best to keep you updated. Thank you for your patience.
All our products are delivered free of charge throughout all regions of Luxembourg & Belgium. Timing and delivery method will vary depending on where you are located.
Deliveries will be made by our couriers Jan Kredie or FedEx.
Our most popular and best-selling products are held in stock in our warehouse and typically delivered within 12 working days of you placing your order.
Made to Order Items
Our custom items are typically delivered within 4-20 weeks depending on the colour, size and finish etc. The estimated delivery time will be displayed once you select your personalised options. It will also be visible throughout the checkout process and in your order confirmation email.
Please visit our Delivery page for more information.
We want you to love every item you receive from us, but we understand that there are times when you may want to arrange a return.
If you’re not 100% happy with an item purchased online from the Herman Miller Store, you can return it to us in its original condition within 14 days of delivery.
A €59 collection fee will be applied to all seating and desks.
Please visit our Returns & Refunds page for more information.